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Customer Support 101: How to Keep Your Members Happy

Customer Support 101: How to Keep Your Members Happy

Customer support is at the center of your membership experience. In fact, 90% of people use customer service as a factor to decide whether or not to purchase from a business. With that in mind, it’s essential to make sure you are providing excellent customer service...
How to Re-Engage Your Email List

How to Re-Engage Your Email List

Have you ever considered cleaning up your email list? While a large email list may seem like a sign of success, an engaged list is really what matters the most. In fact, inactive subscribers can impact open rates, and if those rates drop low enough, internet service...
How to Avoid the Comparison Trap as an Entrepreneur

How to Avoid the Comparison Trap as an Entrepreneur

In the age of social media, the comparison trap is bigger and badder than ever. We are able to see what other entrepreneurs are up to every second of the day – all in the palm of our hands. It can be easy to get sucked into the mindless scroll of other...
3 Ways to Boost Your Conversion Rate

3 Ways to Boost Your Conversion Rate

For those new to the marketing world, you may hear the term “conversion rate” and have no idea what it is, what it measures, or why it matters for your online business. A conversion is the moment when someone has chosen and completed the action that you wanted them to...
How to Grow Your Instagram Following

How to Grow Your Instagram Following

Your Instagram followers are more than just a number on your profile, they are your target audience. You are showing up for, providing value for, and creating a community for these people. In short, growing your Instagram following increases traffic to your website,...